Medi-Cal Redetermination
Keep Your Medi-Cal Coverage. Renew on time and avoid a gap in your care.
We’ll help you every step of the way.
Medi-Cal members must complete the redetermination process each year to confirm they are still eligible for coverage. This process is also commonly referred to as your Medi-Cal renewal.
Did you receive a yellow envelope in the mail?
If so, it may be time to complete your Medi-Cal redetermination. Your county will review your information and let you know if your Medi-Cal was automatically renewed or if additional information is needed.
Completing your redetermination on time can help you avoid a gap in your healthcare coverage.
Complete Your Medi-Cal Redetermination
Watch for notices from your county about your Medi-Cal coverage.
If additional information is needed, you may receive a renewal packet in a yellow envelope. Be sure to open and review any Medi-Cal notices you receive.Make sure your information is current, including:
-Mailing address
- Phone number
- Email address
- Income
- Employment
- Household information
Keeping your information updated can help make sure you receive important notices about your Medi-Cal coverage.
If you receive a renewal packet, complete all required sections and provide any requested information or documents.
You can also visit BenefitsCal.com to manage your benefits, update your information, and complete your Medi-Cal renewal online.
Return your completed Medi-Cal redetermination or renewal by the due date listed on your notice.
Depending on your county, you may be able to complete your renewal:
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SAC Health Navigators — 909-300-0079
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Online - BenefitsCal.com
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County office — San Bernardino 1-877-410-8829 | Riverside 1-877-410-8827
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IEHP Member Services — 1-800-440-4347 | TTY 1-800-718-4347
Submitting your information on time can help prevent a gap in your healthcare coverage.
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After your county reviews your information, you will receive a notice letting you know whether your Medi-Cal coverage will continue.
If your county requests additional information, respond as soon as possible.
IEHP Eligibility Team
1-800-440-4347 | TTY 1-800-718-4347
Monday–Friday | 8 AM.–5 PMFor general information about Medi-Cal redetermination or coverage through another health plan, visit the California Department of Health Care Services.
Adult & Pediatric Dental
Comprehensive adult and pediatric dental care.
Need help with your Medi-Cal redetermination or renewal?
SAC Health’s Health Navigators are available to help guide you through the process.

