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Medi-Cal Redetermination

Keep Your Medi-Cal Coverage. Renew on time and avoid a gap in your care.

We’ll help you every step of the way.

Medi-Cal members must complete the redetermination process each year to confirm they are still eligible for coverage. This process is also commonly referred to as your Medi-Cal renewal.


Did you receive a yellow envelope in the mail?


If so, it may be time to complete your Medi-Cal redetermination. Your county will review your information and let you know if your Medi-Cal was automatically renewed or if additional information is needed.


Completing your redetermination on time can help you avoid a gap in your healthcare coverage.

Complete Your Medi-Cal Redetermination

  • Watch for notices from your county about your Medi-Cal coverage.


    If additional information is needed, you may receive a renewal packet in a yellow envelope. Be sure to open and review any Medi-Cal notices you receive.

  • Make sure your information is current, including:

    -Mailing address

    - Phone number

    - Email address

    - Income

    - Employment

     - Household information

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    Keeping your information updated can help make sure you receive important notices about your Medi-Cal coverage.

  • If you receive a renewal packet, complete all required sections and provide any requested information or documents.
     

    You can also visit BenefitsCal.com to manage your benefits, update your information, and complete your Medi-Cal renewal online.

  • Return your completed Medi-Cal redetermination or renewal by the due date listed on your notice.
     

    Depending on your county, you may be able to complete your renewal:

    • SAC Health Navigators — 909-300-0079 

    • Online - BenefitsCal.com

    • County office — San Bernardino 1-877-410-8829 | Riverside 1-877-410-8827 

    • IEHP Member Services — 1-800-440-4347 | TTY 1-800-718-4347 
       

    Submitting your information on time can help prevent a gap in your healthcare coverage.

  • After your county reviews your information, you will receive a notice letting you know whether your Medi-Cal coverage will continue.

    If your county requests additional information, respond as soon as possible. 

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    IEHP Eligibility Team
    1-800-440-4347 | TTY 1-800-718-4347
    Monday–Friday | 8 AM.–5 PM

    For general information about Medi-Cal redetermination or coverage through another health plan, visit the California Department of Health Care Services.

Adult & Pediatric Dental

Comprehensive adult and pediatric dental care.

Need help with your Medi-Cal redetermination or renewal?

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SAC Health’s Health Navigators are available to help guide you through the process.

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