Know Your Rights
Our mission to serve patients with special financial circumstances ensures that no one requiring medical services is turned away, regardless of their current insurance or employment status. In order to receive low and no cost services, we qualify each patient for the programs for which he/she is eligible. This process involves filling out paperwork and takes time.
For your appointment, we ask that you bring the following items:
- Photo Identification
- Basic patient information
- Insurance Card (if any)
- Proof of Income (if no insurance)
- Immunization Record (if pediatric)
- List of current medications (if any)
Please come to your scheduled appointment 15 minutes early. We will do all we can to get you in on time, but please expect that there may be delays. We appreciate your patience.
We accept Visa, MasterCard, and cash. We also accept most insurances. If you have insurance, please bring your insurance cards with you. If you don’t have insurance, we can still help you.
Depending on your needs and eligibility, we can help you access no cost programs. If you don’t qualify, we also offer a sliding fee scale and Blessing Fund. Based on your family income and number of family members in your household, you may be:
Eligible for a full discount and will pay only a nominal fee;
Eligible for a partial discount and nominal fee.
If you have a change in the size of your family or how much money your family makes, please notify the front desk, as this may change the program for which you are eligible.
Appointments- Hours of Operations
You can call the same phone number to make an appointment for all SAC Health System services. Use this number when calling for your next appointment. We look forward to hearing from you!
SAC Health System – San Bernardino Campus (Administrative Office)
250 S. G. Street, San Bernardino, CA 92410
SAC Health System - Norton
1455 East 3rd Street, San Bernardino, CA 92408, USA
SAC Health System - Frazee
488 S K St, San Bernardino, CA 92410
SAC Health System - Indio
82934 Civic Center Dr., Indio, CA 92201
SAC Health System - Coachella Valley Rescue Mission
47-470 Van Buren St. Indio, CA 92201
SAC Health System - H.O.P.E Center
SBCUSD Resource Center, West 2nd Street, San Bernardino, CA 92410, USA
SAC Health System - Mobile Health and Dental Unit
Bringing Medical, Dental care to you
SAC Health System has contracts with many insurance companies and accepts most state and federal funding including Medicare and Medi-Cal.
If you have questions about specific health insurance programs or coverage, please call (909) 382-7100 and follow the prompts.
If you have questions regarding insurance billing or patient balances, please call 909-382-7100 and follow the prompts.